Subprocessors
Who processes customer data on our behalf, what for, and where.
Last updated: 21 October 2026
Who we are
YUHINA is operated by Magpie Technologies Company (commercial registration 7054837211, VAT registration 314915651900003; Riyadh, Kingdom of Saudi Arabia) (“we”). Contact for anything on this page: support-yuhina@magpie.sa.
The list
A subprocessor is a company that processes your data on our behalf. These are the categories we use. None of them may use your data for its own purposes, and we do not use your content to train AI models. The Privacy Policy explains the transfers outside your country.
| Who | What for | Where |
|---|---|---|
| Cloud hosting | Runs the app; stores the database and your files. Voices for all languages except Arabic, Chinese and Urdu are made here. | Germany (EU) |
| AI model providers | Read your pages, write and check the study material, draft courses from a brief, answer course-assistant questions. They get only the content each step needs. | People's Republic of China; Singapore |
| Speech synthesis provider | Voices Arabic, Chinese and Urdu narration and podcast scripts only. Never receives your files. | United States (and other countries) |
| Email delivery | Sends account and service emails. | EU / United States |
| Network and security services | DNS and content delivery; bot check at sign-up and password reset (IP address, browser signals); breached-password check (a hash fragment, never the password). | Global network |
| Off-site backup storage | Keeps encrypted copies of the database and files for 8 days. | Europe |
| Payment processor (merchant of record) | Only if you buy: payment, invoice and tax. We never see your card. | United States |
Anyone whose data we process can ask us which providers received it. Business customers can also request the full named list under a non-disclosure agreement. Write to support-yuhina@magpie.sa.
Changes
We update this page before a new category or region starts handling customer data. Ask at support-yuhina@magpie.sa to be told by email.